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In-Office Training
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- In-Office Training
- Onsite training is always planned to allow for uninterrupted time with the staff, combined with real-time work with a patient flow. The needs and goals of the office determine the proper number of days for the initial phases of training. The implementation timetable is used as a planning tool and a measuring device to monitor progress. Adjustments in the timetable can be accommodated, as needed. It is a truly customized training agenda.
The initial phase of training must take place in an environment without distraction. It will begin with staff members first observing, and then working "hands-on". All initial phases of training are done on a demo database to allow for real-life data entry and practice, but not on real data. Once the staff has become comfortable with the new software, we switch to the live data and prepare to see patients.
- The next phase of training takes place with a light load of patients. This enables us to work directly with the staff during these first days of new systems in the office. By seeing a fewer number of patients than normal, we have the time to work together and answer all of your staff's questions. We can look over their shoulder and help out whenever needed.
- Training on more advanced aspects of the software can be done either onsite, online or at one of our seminars. Onsite advanced training will be custom designed, based upon the needs of the client.
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